Privacy Policy

Last Updated: January 1, 2024

At Creamt Recordz, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artist portal and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, artist/stage name, and password
• Payment Information: Bank account details, PayPal email, or mobile money information for royalty payments
• Music Files: Audio files, artwork, lyrics, and related metadata submitted for distribution
• Usage Data: How you interact with our portal, including login times and pages visited
• Device Information: IP address, browser type, and device identifiers

2. How We Use Your Information

We use your information to:

• Provide and maintain our music distribution, publishing, and pitching services
• Process royalty payments to your designated payment method
• Communicate with you about your submissions, payments, and account
• Send verification emails and password reset notifications
• Improve our services and develop new features
• Comply with legal obligations and protect our rights

3. Information Sharing

We share your information only in these circumstances:

• Digital Service Providers (DSPs): We share music metadata and files with streaming platforms (Spotify, Apple Music, etc.) for distribution
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Passwords stored using bcrypt hashing
• Secure HTTPS connections for all data transmission
• Session management with secure cookies
• Regular security assessments and monitoring

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Export your data
• Opt-out of non-essential communications

To exercise these rights, contact us at privacy@creamtrecordz.com.

6. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. Music files may be retained longer for legal and royalty tracking purposes.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@creamtrecordz.com
Address: Creamt Recordz, [Your Business Address]